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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Resources and Services Administration

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Culture, Language & Health Literacy Resources: Research & Education

Research ResourcesResearch and Evidence

National Center for Cultural Competence go to exit disclaimer (HRSA Grantee)

Health Professions Education

Indicators of Cultural Competence in Health Care Delivery Organizations: An Organizational Cultural Competence Assessment Profile (PDF - 86 KB) 

Quality Care for Diverse Populations, American Academy of Family Physicians, Clinical Training Video Vignettes go to exit disclaimer (HRSA Contractor)

National Center for Cultural Competence Curricula Enhancement Modules on 4 Topics go to exit disclaimer (HRSA Grantee)

CME Course - Incorporating Cultural and Linguistic Competence into the Diagnosis and Treatment of Depression go to exit disclaimer (HRSA Grantee)

Cultural & Linguistic Competence Education: The Role of the HRSA Centers of Excellence (PDF - 925 KB)

Achieving Diversity in Dentistry and Medicine go to exit disclaimer (HRSA Grantee)

Stanford University, School of Medicine Geriatric Education Center Program go to exit disclaimer (HRSA Grantee)

Cultural Broker Guide go to exit disclaimer (HRSA Grantee)

Guiding Principles for Cultural Competency (Word - 103 KB)

New Online Training Series - Treating Adolescents with HIV: Tools for Building Skills in Cultural Competence, Clinical Care, and Support go to exit disclaimer (HRSA Grantee)

Cultural Competence Resources for Clinicians: AIDS Education and Training Center (AETC) National Resource Center go to exit disclaimer (HRSA Grantee)

Does Cultural Competency Training of Health Professionals Improve Patient Outcomes?  A Systematic Review and Proposed Algorithm for Future Research (PDF - 344 KB) go to exit disclaimer (HRSA Grantee)

HIV in Communities of Color: The Compendium of Culturally Competent Promising Practices:  The Role of Traditional Healing in HIV Clinical Management go to exit disclaimer (HRSA Grantee)

Web-based Training for Public Health Professionals

Creating Health Equity Through Social Justice go to exit disclaimer (HRSA Grantee)

Communicating Across Cultures go to exit disclaimer (HRSA Grantee)

Practicing Cross Cultural Communication go to exit disclaimer (HRSA Grantee)

Managing Diversity Begins with You go to exit disclaimer (HRSA Grantee)

Diversity & Cultural Competency in Public Health Settings go to exit disclaimer (HRSA Grantee)

Health Lit course

Definitions

Collecting Culturally- and Linguistically-Specific Patient Data. Under the Affordable Care Act, to the extent practicable, federal health data collections will include culturally- and linguistically-specific data on populations served. Guidance and tools have yet to be developed. This information is included as an advisory for program planners. Learn more: Title XXXI, Sec. 3101 of the Affordable Care Act (PDF - 2.2 MB)

Culture. Attitudes and behaviors that are characteristic of a group or community. Learn more: What is Cultural Competence? (Office of Minority Health)

Cultural Competence. A set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. What is Cultural Competence? (Office of Minority Health)

Linguistic Competence
The capacity to communicate effectively and convey information in a manner that is easily understood by diverse audiences. Linguistic Competence: Definition go to exit disclaimer (National Center for Cultural Competence)

Limited English Proficiency
TeamSTEPPS: This evidence-based module will provide insight into the core concepts of teamwork as they are applied to your work with patients who have difficulty communicating in English. TeamSTEPPS 

Also select Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals (Agency for Healthcare Research and Quality)

Health Literacy
The degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions. Healthy People 2010, Objective 11-2 (PDF - 13 MB)

Plain Language
Writing that is clear and to the point, which helps to improve communication and takes less time to read and understand. Clear Communication: An NIH Health Literacy Initiative (National Institutes of Health)