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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality
Improvement

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System Implementation

System implementation covers a broad spectrum of activities from a detailed workflow analysis to the formal go-live of the new system. During system implementation, health centers may refine the initial workflow analysis that had been completed as part of the requirements analysis phase. With the aid of the vendor, health centers may also start mapping out the new proposed workflow.

The system implementation phase requires the vendor to play a very prominent role. In addition to the workflow analysis, full system testing is completed during this phase. Other key activities that would occur include piloting of the new system, the formal go-live, and the resolution of application issues during the post implementation period.

Additional resources:

Is clinical system implementation part of the strategic plan for your organization?

How do I perform a detailed workflow analysis?

What is my current workflow?

What is the planned workflow after system implementation?

What is our testing approach?

What should I accomplish in a pilot prior to going live?

What Go-Live support would be required?

What do I need for disaster/recovery planning?

Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
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