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Health IT Toolbox Webinar Videos

 DateTitle and Description

 



 

 

 

11/22/2013

Health Resources and Services Administration

Health Information Technology and Quality Webinar

USDA Broadband Programs for Safety Net Providers

Friday, November 22, 2013, 2PM - 3PM ET


In order to meet the goal of increasing economic opportunity in rural America and the safety net population, the United States Department of Agriculture (USDA) finances new construction and upgrades to telecommunications infrastructure. Access to high-speed internet services through broadband networks and other quality telecommunications services increases educational opportunities, improved availability of healthcare, job creation, retention and growth of businesses, and other economic growth.

Today, USDA Rural Development Utilities Programs carry on this tradition helping rural utilities expand and keep their technology up to date, helping establish new and vital services such as distance learning and telemedicine.

Presenters will provide an overview of the USDA programs available to support telecommunications and broadband infrastructure development and improvement, as well as highlight examples of how their programs are currently being used to support safety net providers.


Presenters include:

  • Jessica Zufolo - Deputy Administrator of Rural Utilities Service, Rural Development
    U.S. Department of Agriculture
  • Vicki Norman – Director of eICU
    Efren Tragico – Program Manager for Outreach of eICU
    Baptist Health Medical Center in Little Rock, Arkansas

 

 9/20/2013

“Telehealth for Safety Net Providers”

Telehealth is the use of electronic information and telecommunication technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration. Telehealth technology can be a valuable addition to a wide variety of care settings, and can effectively shrink the distance between nodes of underserved care.

Presenters will provide an overview of some programs available to support the use of telehealth for medically underserved populations, and highlight examples of how this technology is currently being used to treat patients.
Presenters include:

  • Matthew Quinn. Director of Healthcare Initiatives, Office of Strategic Planning and Policy Analysis
    Federal Communications Commission
  • Brian Christensen, RN. Clinical Telehealth Coordinator
    REACH Network, Benefis Health System
  • Gene Koppy. Project Director and Telehealth Technical Specialist
    REACH Network, Benefis Health System

 Telehealth Question and Answer Document (DOC - 20 KB)

5/17/2013

“Using an Electronic Health Record to Create Patient Problem Lists”

This webinar will focus on how safety net primary care providers can meaningfully use electronic health records (EHR) to create and maintain patient problem lists.  Created by EHRs, patient problem lists are a core requirement of Meaningful Use. This function serves as a powerful tool for maintaining a patient’s medical history while also helping to engage patients to better track and manage their health care. 

Presenters will demonstrate how patient problem lists are created and maintained by EHRs, and share their strategies on how providers can use them for quality improvement and patient engagement.  Lastly, staff from the U.S. Department of Health and Human Services will discuss the importance of patient problem lists in achieving Stage 1 and 2 of Meaningful Use.

 



 

 

 

4/26/2013

“Using an Electronic Health Record for Health Information Exchange and Interoperability for Safety Net Providers”

This webinar will focus on how safety net providers can electronically exchange health information and achieve interoperability using electronic health records (EHRs).  Exchanging electronic health information with other providers is a requirement under Stage 2 of Meaningful Use and has been shown to reduce costs and duplication of services, increase patient engagement, enhance patient safety, and improve healthcare quality. Presenters for this webinar will focus on the following topics:

  • How providers can meet the health information exchange (HIE)  objectives of Meaningful Use;
  • How providers can access and utilize State and local HIE networks; and
  • How providers can overcome barriers to achieve HIE and interoperability

Presenters include:

  • Katherine Koch, Health IT Specialist
    Centers for Medicare & Medicaid Services
  • Anuj Desai, Vice President of Market Development
    New York eHealth Collaborative
  • Rachael Williams, Health IT Specialist
    North Carolina Dept. of Health and Human Services, Division of Medical Assistance
  • Chris Scarboro, Project Manager HIE and Strategic Development
    North Carolina Community Care Networks

 

 



 

 

 

3/22/2013

"Using Clinical Decision Support in Safety Net Provider Settings"

This webinar explores how safety net providers can implement and use a clinical decision support (CDS) system.  A CDS complements an electronic health record, helping to ensure that all patients in a practice receive appropriate and timely preventive services and the right test, the right medication, and the right treatment. Meaningful use requires that each clinician implement one CDS rule relevant to his/her specialty or clinical priority along with the capability to track compliance with the rule.

Webinar presenters, representing health centers and rural providers, will share their experiences using CDS to enhance their quality of care within a safety net provider setting.   Issues to be discussed include:

  • How CDS can be integrated into the existing workflow
  • How to use CDS to ensure quality care across various health care providers
  • How to leverage internal or external data to track compliance

Presenters are:

  • Clinical and Quality Leaders from the Community Health Center, Inc.
    Middletown, Connecticut
  • Lisa Gall, DNP, RN, CFNP, LHIT-HP, Health IT Consultant
    Stratis Health/REACH, Bloomington, Minnesota

 

 



 

 

 

2/22/2013

"Using an EHR and Quality Data to Improve Hypertension"

In recognition of “National Heart Month,” in February, this webinar focuses on how safety net providers can utilize health information technology (HIT) to improve health outcomes in patients with hypertension. Hypertension is a significant risk factor that contributes to major health complications, including cardiovascular disease, a leading cause of death in the United States. Hypertension control is a core clinical quality measure in the Meaningful Use incentive program and also a priority within the National Quality Strategy, Healthy People 2020, and the U.S. Department of Health and Human Services’ “Million Hearts” campaign.
Presenters for this webinar are safety net providers from rural inpatient and community health center settings, who will share their best practices for helping patients control their hypertension.

Presenters are:

  • Christopher H. Tashjian, MD
    Ellsworth Medical Clinic, Ellsworth, Wisconsin
  • Sarah Woolsey, MD
    Health Insight, Salt Lake City, Utah

 

 



 

 

 

1/18/2013

"Upgrading and Optimizing an Electronic Health Record System for Safety Net Providers"

Even after successfully adopting an electronic health record (EHR), the need to upgrade or optimize the system may create unforeseen challenges. On January 18, 2013, the Health Resources and Services Administration (HRSA) presented a webinar, featuring safety net providers from rural inpatient and health center settings who have successfully upgraded or optimized their EHR system. The presenters will offer insights on how to enhance clinical workflow, improve productivity, and manage organizational change.

Presenters Include:

  • Roy La Croix, CEO and Staff
    PTSO Health Center Controlled Network, Seattle, Washington
  • Dale Lepper, Chief Information Officer
    San Gorgonio Memorial Hospital, Banning, California

 

 



 

 

 

12/14/2012

"Meaningfully Using Computerized Order Entry: Experience from Two Safety Net Providers"

This webinar provides an understanding of how inpatient and ambulatory safety net providers can meaningfully use computerized physician order entry (CPOE) systems. The Centers for Medicare and Medicaid Services (CMS) defines CPOE as “the provider’s use of computer assistance to directly enter medication orders from a computer or mobile device. The order is also documented or captured in a digital, structured, and computable format for use in improving safety and organization.”

CPOE, a mandatory core measure for meaningful use for the CMS Electronic Health Record Incentive Program, can provide many benefits and challenges to safety net providers. These include increased patient safety, accurate communication between healthcare providers, and greater capturing of services for billing. Webinar speakers will discuss how they successfully implemented CPOE in their provider settings and how they overcame CPOE challenges in order to reap its benefits.

Presenters Include:

  • Raymond Parris, Chief Information Officer
    Golden Valley Health Centers, Merced, CA
  • Robbie Dewberry, Chief Executive Officer
    Mitchell County Hospital District, Colorado City, Texas

 



 

 

 

11/16/2012 

"Patient Charting and Documentation: Using an Electronic Health Record for Nurses and Allied Health Professionals"

This webinar focuses on how nurses and allied health professionals use electronic health records (EHR) for patient charting documentation. These individuals are usually the first clinicians that patients encounter to assess their healthcare needs and concerns. This assessment often includes documenting patient data into an electronic health record and chart to provide the patient’s care team with accurate information to help identify treatment options. As health centers, critical access hospitals, and rural health clinics increasingly become meaningful users of health information technology, it is critical to train, support, and fully integrate nurses into system and clinical transformations. Webinar presenters include two nurses who will share their experiences from a health center and primary care perspective, as well as from that of a rural provider viewpoint.

Presenters include:

  • Pamela Ferrari, RN, Director
    Performance Improvement and Clinical Knowledge Support
    Open Door Family Medical Center Inc. Ossining, NY
  • Frances Johnson, RN, Clinic Manager
    Northwest Colorado Visiting Nurse Association, Steamboat Springs, CO

 



 

9/18/2012

 "Overview of Meaningful Use Stage 2 Final Rule for Safety Net Providers

With the recent release of the proposed final rule for Stage 2 of the Medicare and Medicaid Electronic Health Record Incentive Programs, the U.S. Department of Health and Human Services has taken the next step toward supporting more coordinated patient-centered care. This exclusive webinar will feature lead staff from the Centers for Medicare & Medicaid Services, who will provide an overview of the Meaningful Use Stage II Final Rule and how it affects safety net providers like health centers, rural providers, critical access hospitals, and Ryan White clinics. CMS staff will be available to address specific questions from safety net providers. This webinar will also present staff from the Office of the National Coordinator for Health Information Technology, who will provide a brief overview of the Standards and Certification Criteria Final Rule. HRSA encourages all safety net providers to participate in this call to learn more about these proposed final rules. 

Presenters Include: 

  • Michael Lipinski – Office of the National Coordinator for Health Information Technology (ONC) 
  • Travis Broome – Centers for Medicare and Medicaid Services (CMS
  • Jason McNamara – Centers for Medicare and Medicaid Services (CMS)

 



 

 

 

9/14/2012 

 "Leadership Tips During a Health IT Implementation"

This webinar focuses on the importance of leadership in successfully steering an organization through a health IT implementation. It features established leaders who have conducted more than 70 health IT implementations in health centers, rural health clinics, and critical access hospitals. The presenters will also focus on how leadership is important in helping staff, clinicians, patients, a safety net providers’ board, and partners adjust to and overcome the barriers that typically accompany a health IT implementation and impede success. Lastly, the presenters will provide leadership examples of unique health IT implementation situations such as meeting meaningful use objectives, changing vendors, and implementing health IT in multiple provider sites. 

Presenters include: 

  • Terry Hill, MPA, Executive Director and Joe Wivoda, Chief Information Officer, National Rural Health Resource Center 
  • Greg Wolverton, Chief Information Officer White River Rural Health Center, Arkansas 
  • Doug Smith, Executive Director Greene County Healthcare, North Carolina

 



 

 

 

9/11/2012 

"ONC's Privacy and Security Training Game Demo and Program Update for Safety Net Providers"

This webinar will feature a new training tool from the Office of National Coordinator for Health IT (ONC) Privacy and Security Group.  ONC will demo an interactive training game for providers and staff on the “do’s and don’ts” of privacy and security issues regarding health IT. This training tool can be used to help fulfill a safety net provider’s HIPAA privacy training requirements. In addition, ONC will provide a privacy and security update on recent program changes and how they affect safety net providers. 

Presenters include:

  • Laura Rosas, JD, MPH, Policy Analyst, ONC
  • William Phelps Policy Analyst, ONC

 



 

 

 

8/17/2012 

 "Telehealth Resources for Safety Net Providers"

Telehealth technology can be a valuable addition to a wide variety of care settings -- from critical access hospitals and rural health clinics to ambulatory and primary care settings. Presented by HRSA’s Office for the Advancement of Telehealth (OAT), this webinar will provide an overview of the HRSA activities and programs available to improve health care delivery, education and health information services to meet the needs of the underserved. Presenters, from both policy and safety net environments, will provide an overview of FCC and HRSA programs available to support the use of telehealth. 

Presenters include: 

  • Monica Cowan, Senior Public Health Analyst, HRSA Office of Rural Health Policy, Office for the Advancement of Telehealth, Rockville, MD 
  • Gordon Alloway, Project Director, Heartland Telehealth Resource Center, Kansas City, KS 
  • Paloma Costa, Program Manager of Outreach Rural Health Care, Universal Service Administrative Company, Washington, DC 
  • Stephanie Laws, RN, BSN, Manager, Telehealth and Innovative Technologies Department, Union Hospital, Clinton, IN



 

 

 

7/27/2012 

 "Using Data for Evidence-Based Quality Improvement

Electronic Health Records (EHR), data warehouses, and registries are critical components to quality improvement efforts. If used properly to maximize their functionality, it’s possible to generate quality measures that provide timely, understandable, comprehensive, clinically valid, and meaningful feedback to safety net providers and their practice teams. This information is critical for informing a quality improvement strategy and especially important when participating in a Patient-Centered Medical Home or Accountable Care Organization.

Presenters include a quality improvement specialist from the Institute for Healthcare Improvement who will focus broadly on quality improvement. The other two presenters, HRSA grantees from rural and health center settings, will provide useful tips on obtaining data from EHRs, as well as using this information to drive quality improvement and implement practice changes. (See registration information below.)

Presenters include:

  • Rebecca Morse Steinfield
    Improvement Advisor, Institute for Healthcare Improvement
  • Maria F. Casaverde Marin
    IT & Data Specialist, Northwest Colorado Visiting Nurse Association
  • Tamarah Duperval-Brownlee MD, MPH
    Chief Executive and CMO for Clinical Services, Lone Star Circle of Care

 



 

 

 

6/22/2012 

 "Health IT Project Management 101: How to Avoid Failure

Since implementing a health IT system is often sensitive and complex, utilizing effective project management is important for ensuring that it is on time, within scope and sensitive to costs, resources, and staff. This webinar focuses on the basic concepts and knowledge areas of project management as they apply to a health information technology (IT) implementation.

Presenters include a project management specialist from the Centers for Medicare & Medicaid Services’ Innovation Program Management Center, who will focus broadly on project management. The other two presenters work in rural inpatient and health center environments. These presenters will share lessons learned and provide useful tips on how project management concepts and tools were used to avert failure. See registration information below.

Presenters include:

  • Ms. Anita Griner, MBA, PMP Director, Division of Innovation Program Management Center, Centers for Medicare & Medicaid Services (CMS)
  • Ms. Karrie Ingram, PMP, Project Manager, Information Systems, Citizens Memorial Healthcare, Bolivar, Missouri
  • Ms. Amy Cooper MPH, Director of EPIC Systems Installation, OCHIN, Inc., Portland, Oregon

 



 

 

 

5/18/2012 

 "Using Health IT for Care Coordination Across Inpatient and Outpatient Settings

This webinar focuses on using health information technology (IT) to help coordinate care among outpatient and inpatient safety net providers. Care coordination between these two provider settings is important for improving healthcare outcomes, increasing patient safety, reducing costs, and attaining patient centered care. Presenters, from both rural and urban safety net environments, will discuss how they have achieved patient care coordination and describe how they overcame barriers related to infrastructure/ health IT, governance issues, staff communication, patient engagement, and the sharing of patient data. This webinar is important for safety net providers as they implement health IT systems and prepare for changes in how they provide patient care for programs funded by the Affordable Care Act.

Presenters include:

  • Dr. Martin Serota, MD, Chief Medical Officer Altamed Healthcare Services, Los Angeles, California
  • William Reiter, MD, Internist Community Hospital of Anaconda, Anaconda, Montana
  • Staff from St. Louis Integrated Health Network



 

 

 

4/27/2012 

 "Continuity and Resiliency for Health IT Systems: Preparing for Unforeseen Events

This webinar provides expert advice on how health information technology (IT) can help primary care and rural inpatient providers prepare for and overcome an unforeseen event. When these events – such as a flood, data loss, power outage, snowstorm, or a public health crisis like an influenza outbreak – occur, health IT systems can be a valuable tool to ensure continuity of patient care. This is just one reason why it is critical to ensure that health IT systems are resilient and that staff can continue providing care under such circumstances.

Speakers will present case studies and lessons learned based on their own experiences of how their health IT systems helped them prepare for and overcome these events. They will also focus on how safety net providers can build a resilient health IT infrastructure and system, as well as work with local and state government entities to prepare for an unforeseen event.

Presenters include:
  • Staff from George C. Grape Community Hospital, Hamburg, Iowa
  • Timothy Roark, Chief Information Officer, Georgia Primary Care Association
  • Matthew J. Ziemer, Director, Emergency Management Program, Community Health Care Association of New York State

 



 

 

 

3/23/2012 

 "Using Health IT for Patient Safety

This webinar will highlight how health information technology (IT) can be used in safety net provider settings to increase patient safety.  Each year it is estimated that 100,000 patients die from medical errors.  The presenters will showcase their use of health IT to decrease drug errors through medication reconciliation, prevent adverse drug events, and increase patient safety through care coordination across settings. Presenters include:

  • James B. Battles, Ph.D. Agency of Healthcare Research and Quality
    Senior Service Fellow for Patient Safety and Medical Errors
  • Eric G. Gayle, MD F.A.A.F.P, Institute of Family Health
  • Dr. Steven Chen, University Southern California
    Associate Professor at the USC School of Pharmacy

 

 


 

 

 

3/20/2012 

 "Overview of Meaningful Use Stage 2 NPRM for Safety Net Providers

In February 2012, the Centers for Medicare & Medicaid Services (CMS) released the proposed criteria for Stage 2 of the CMS Medicare and Medicaid Electronic Health Record (EHR) Incentive Program.

This exclusive webinar will feature lead staff from CMS who will provide an overview of the Meaningful Use Stage II Proposed Rule, released in February with comments due in April.  Staff will also be available to address specific questions from safety net providers. HRSA encourages all safety net providers to participate in this call to learn more about this proposed rule. 

Presenters include:

  • Travis Broome
    Policy Analyst
    Office of E-Health Standards and Services
    Centers for Medicare & Medicaid Services
  • Jessica Kahn
    Technical Director for Health Information Technology
    Center for Medicaid and CHIP Services
    Centers for Medicare & Medicaid Services


 

 

 

2/17/2012 

 "Tips for Preventing Scope Creep and Cost Over Runs When Implementing a Health IT System

This webinar focuses on how safety net providers can tackle cost over runs and scope creep during a health information technology (IT) implementation or upgrade. Leadership and project teams constantly struggle how to balance the competing demands of the project’s scope, schedule and cost. While, it is understood that scope creep should be avoided and deliverables should be clearly defined, it is common for health IT professionals to still struggle to find practical strategies to effectively plan and execute their implementation projects.

This webinar’s presenters come from health center and critical access hospital backgrounds. The speakers presentations will focus on the following questions: What project management tools should you utilize to keep your project within costs and scope? How do you use workflow analysis to control costs and keep your implementation within scope? How do you involve staff and work with them in maintaining the project’s scope during implementation?

Presenters include:

  • J. Brett Tracy, MHA, CPC Research Director
    Community Health Centers of Arkansas, Inc.
  • Mark Chustz, PhD, Chief Executive Officer
    Greene County Hospital of Alabama
  • Salliann Alborn, CEO
    Community Health Integrated Partnership of Maryland



Transcript (DOC - 55KB)

 

 

1/20/2012 

 "Tips for Engaging Safety Net Patients Using Health IT

This Webinar provides tips on how safety net providers and staff can use health information technology (IT) to increase patient engagement. Health IT systems provide powerful tools that enable safety net providers to view a range of health information about their patients. This includes generating graphs and charts through an electronic medical record or patient portal that displays critical information such as a patient’s weight, blood sugar levels, or other health factors over a period of time; as well as the ability to message with patients about their health needs. Safety net providers can use this resource for engaging patients in their healthcare environments and communicating to them how they can achieve better health outcomes. Webinar speakers will speak from the perspective of rural inpatient and health center primary care settings. In addition, speakers will provide tips on how health literacy can foster better patient communication, the use of patient portals and kiosks as a tool for patient engagement, and how doctors can best work and engage with patients who now have access to their health information.

Presenters include:

  • Kevin Larsen, MD, FACP, Chief Medical Informatics Officer
    Hennepin County Medical Center
    Minneapolis, Minnesota
  • Deborah Stoud, RN, POC/EMR Clinical Support Specialist
    Mayo Regional Hospital
    Dover-Foxcroft, Maine
  • Staff from East Boston Neighborhood Health Center
    Boston, Massachusetts

 

 

Transcript (PDF - 153 KB)

 

12/13/2011 

 "Tips for Overcoming the Gray Areas of Meaningful Use Stage 1 for Safety Net Providers

This webinar provides tips and guidance of how safety net providers, such as health centers, critical access hospitals, and rural health clinics can overcome common gray areas of meeting Meaningful Use Stage 1 objectives. Gray areas are objectives within the final rule that are still not clear to providers. Presenters from the Regional Extension Centers (REC) and the Centers for Medicare and Medicaid Services (CMS) will review these problem areas based on previous comments and questions directed to HRSA, CMS, and ONC staff from safety net providers.

These areas include: dealing with vendors and other EHR issues; attesting data to CMS and State Medicaid programs; troubleshooting quality measures; and other Meaningful Use Stage 1 problems that safety net providers have encountered.  In addition, this webinar will include a presentation by CMS Staff on “Adopt, Implement, and Upgrade” (AIU) of electronic health records.

 

Transcript (PDF - 19 pages)

11/18/2011

"Tips for Using Your Health IT System for Population Health Management"

This webinar provides tips and examples from experts on how to use your health information technology (IT) system for managing population health.  By focusing on the health of a community or population, providers can determine what risks or variables are affecting the public health of the community as a whole. Health IT systems are proving to be a valuable tool in this area. Health IT systems can collect patient health data and allow providers to view health information across their entire patient population.  This is an example of how safety net providers can use their health IT systems and data for achieving greater health outcomes within their patient population.  This webinar’s presenters will provide examples of how health IT systems are used for managing population health within their communities and achieving higher health outcomes.

Presenters include:

  • Richard Elmore, Office of National Coordinator for Health IT
  • Staff from Maine Primary Care Association
  • Staff from Association of Asian Pacific Community
  • Staff from Finger Lakes Community Health

 

 

10/21/2011 

 "Tips for Going Live with a Health IT System”

This webinar will explore the experiences of safety net providers who have gone live with a health information technology (IT) system in the last 18 months.  Even with much preparation, it is difficult to prepare for all the unexpected bumps in the road.  Speakers will present lessons learned and provide tips for successfully planning and triaging problems during the first weeks of going live. Topics include:

  • The impact on a provider’s clinical and business workflow;
  • Making critical changes with your health IT vendor;
  • Meeting meaningful use stage 1 functionality; and
  • Identifying useful resources and/or training.

Speakers will also provide advice on change management and how to ensure that this period does not affect patient care. The webinar will cover both primary and inpatient care for rural and urban safety net providers.  Presenters include:

  • Kirby Craft, Chief Information Officer, Magee General Hospital
  • Francis Aframgyening, Executive Director, Care Alliance Health Centers
  • Lynn L. Hudson, RHIA, Consultant, South Carolina Regional Extension Center

 

Transcript (PDF - 23 pages)

Webinar Questions (PDF - 20 pages)

8/19/2011

"Impact of ICD-10 on Safety Net Providers"

This webinar will provide technical assistance and examples of how safety net providers from various settings have begun planning to comply with the health industry’s conversion to a greatly expanded and fundamentally new coding system for the International Statistical Classification of Diseases and Related Health Problems (ICD-10).

As a prerequisite to ICD-10 compliance, healthcare organizations are also required to adopt updated electronic transaction standards, known as HIPAA 5010, by January 1, 2012. Failure to address this issue in a timely manner may lead to an inability to bill Medicaid and Medicare. Providers who have not begun the planning and budgeting process need to become more proactive and work with their billing and health information technology providers/managers to assess where their operations stand relative to the ICD-10 final rule. Developing strategic plans and taking action now will help to mitigate late-stage rushes for compliance during the last months of this year. Webinar presenters will discuss the ramifications of failing to meet compliance deadlines, and highlight ICD-10 resources that are available to safety net providers. In addition, they will touch on the strategies to avoid implementation bottlenecks.

Presenters include:

  • Christi Dant, MPM, Office of E-Health Standards & Services, Centers for Medicare and Medicaid Services
  • Victor Freeman, MD, MPP, Senior Medical Advisor, HRSA Office of Health IT and Quality
  • Quang Ngo, MPH, PMP, President/CEO,  TORCH Foundation
  • Gervean Williams, Director of Finance and Operations, Training and Technical Assistance Division, National Association of Community Health Centers

 

8/19/2011


"Privacy and Security - What Questions Should You Ask Your Vendor?" 

When implementing a Health IT system, it is vital for healthcare providers to know which questions to ask vendors. Health IT security and privacy issues are complex and critical for providers, and one system breach or unauthorized access to patient data can adversely affect a healthcare provider’s practice, violate a patient’s trust in the provider, and leave the provider liable to investigations by State and Federal regulators.

Today’s presenters have first-hand experience working with safety net providers on health IT privacy and security issues. They will share how they integrated this important process and how other healthcare providers can protect themselves and their patients from unauthorized data breaches. improving health quality and outcomes.

The presenters include:

  • Laura Rosas, Esq, Office of the National Coordinator for Health IT
  • Richard Sanders, Esq, General Counsel, Georgia Primary Care Association
  • Holly Schlenvogt, MSH, CPM, Health Information Technology Specialist, Wisconsin Health Information Technology Extension Center

 

7/22/2011


Tips For Generating and Utilizing Quality Data Reports Using Health IT  

This webinar focuses on how safety net providers such as health centers and rural providers can generate quality reports and utilize this data for improving healthcare outcomes. Collecting and analyzing data is one of the central functions for assessing and targeting how to improve healthcare quality. Data enables staff to accurately identify workflow and care coordination inefficiencies, establish best practices, and assist in providing evidence based examples to staff and patients on how to improve outcomes. This webinar’s presenters will demonstrate how they use health IT and/or electronic health records systems as a tool for generating quality reports. Furthermore, these safety net providers will demonstrate how they use their health center or critical access hospital clinical data for successfully coordinating care among provider teams, informing and engaging patients on care decisions, and for improving health quality and outcomes.

The presenters include:

  • Kwame Kitson, M.D. Director of Quality Institute of Family Health, New York State
  • Margaret Flinter, APRN, PhD, Vice President and Clinical Director, Community Health Center, Connecticut
  • Bob DeMarco, RN, MA, BSN, Chief of Quality and Systems Improvement, Springfield Medical Care Systems, Vermont

 

7/8/2011


Mobile Health Clinics: Opportunities and Challenges 

This informational webinar will explore how mobile health clinic vans can be used to deliver cost-effective, preventive health care in an efficient way. These clinics represent an innovative way to potentially reduce health care disparities by moving care settings closer to the homeless and other underserved populations who may not have access to transportation or other resources to obtain care. Mobile health clinics are typically located in self-contained motorized vehicles, and may either make regularly scheduled visits to specific locations or locations where marginalized potential patients congregate. Mobile health clinics may also facilitate preventive screenings and immunizations, as well as decrease the use of emergency departments. Several factors should be considered when adopting mobile outreach services, such as performing a detailed needs analysis of the intended service population, the clinic's perception of the problems, and the community's cultural preferences and health beliefs.

Webinar presenters will share their experiences as mobile health care providers, as well as research findings on the scope and cost effectiveness of this care delivery model. The potential impact of mobile health clinics on avoided emergency room visits, disease prevention, and chronic disease management in the underserved will also be discussed. Presenters include:

Presenters are:

  • Nancy E Oriol, M.D., Founder, The Family Van, Harvard Medical School
  • Anthony Vavasis, M.D., Clinical Director of Medical Services, Callen-Lorde Community Health Center
  • Sandy Ortiz, M.B.A., Program Director, S.H.O.W. Mobile Program, Southeast Missouri State University

 

7/8/2011


Tips for the Safety Net Community on Using Health IT within a Patient Centered Medical Home

This webinar will provide technical assistance examples of how safety net providers can successfully use health IT in transforming a health center or rural health clinic into a Patient Centered Medical Home (PCMH).

The PCMH reorganizes the primary care setting into a multidisciplinary care team that works collaboratively to meet each patient’s needs. While not required, health IT greatly enhances a PCMH’s success in caring for patients. Health IT enables a PCMH to engage with patients and families, accurately collects and shares patient information among career teams, and allows care teams to use data for measuring quality and making evidence-based clinical decisions.

Webinar presenters will discuss how “meaningful use” facilitates a PCMH’s objectives. In addition, a medical officer from HRSA’s Office of Health IT and Quality will provide an overview of national efforts in PCHH, recognition standards of the National Committee for Quality Assurance and other organizations, and how health IT assists a provider in meeting these criteria.

Presenters are:

  • Lindsay Farrell, M.B.A, FACMPE, President and CEO, Opendoor Family Medical Centers, Ossining NY
  • Victor Freeman, M.D., Medical Officer, HRSA Office of Health IT and Quality
  • Bill Bolt, PhD. ACMPE, CIO/Practice Administrator, Spanish Peaks Regional Health Center, Walsenburg, CO

 

4/29/2011


Tips on Conducting Due Diligence for a Health IT System

Today’s technical assistance Webinar will provide tips and strategies for conducting Due Diligence before purchasing an electronic health record (EHR) or health information technology (IT) system/module, and explore why it pays to prioritize functionality and not price. The speakers, who represent a variety of safety net provider environments including rural and community health centers and HIV/AIDS clinics, will focus on why Due Diligence is especially important within these safety net environments.

Due Diligence is the process of “thinking it through” and “doing your homework,” so that you can make the best choice for your safety net organization for current and future needs. It is a critical step that too often is overlooked.

Frequently discussions with health IT vendors about purchasing a product creates confusion and leaves providers unsure of what EHR features and products would functionally best serve their mission and needs. An inappropriate health IT product will have a negative impact on a health IT system, such as loss of productivity, cost overruns, and decreased healthcare quality.

Presenters are:

  • David Ginsberg, President, PrivaPlan Associates, Inc.
  • Dan Eilliot, CIO, Kansas Association for the Medically Underserved
  • Teneka Duke, Program Manager, CentrEast Regional Extension Center

 

4/01/2011


Overcoming Health IT Workforce Challenges in the Safety Net Community

This webinar will feature three expert speakers discussing health IT workforce challenges and solutions in overcoming them. Training, development, and retention of the workforce are critical challenges for successfully implementing and sustaining a health information technology (IT) system in health centers and critical access hospitals. The U.S. Department of Labor estimates that 150,000 health IT professionals will be needed in the future for the nation to successfully become meaningful users of health IT systems. Presenters are:

  • Angela Duncan Diop, ND, Director of Information Systems, Unity Health Care, Inc.

Chief Information Officer of the 30-site health center network, Unity Health Care, and HRSA grantee, Ms. Diop will talk about how Unity identified, assessed, and overcame long- and short-term health IT workforce challenges.

  • Kay Gooding, Director of the Health IT Program, Pitt Community College
  • P. David Falkenstein, MS, PA-C, DFAAPA, Director of HIM Programs, Northern Virginia Community College

Both speakers are grantees of the Community College Health IT Workforce Program, funded by the Department of Health and Human Services’ Office of National Coordinator for Health IT (ONC). As part of the HITECH Act, ONC has funded more than 70 community colleges in all 50 states to develop or improve non-degree health IT training programs that can be completed in six months or less. These programs will help train more than 10,500 new health IT professionals by 2012. Presenters will also provide an overview of training opportunities and the competency exam. In addition, they will explain how their programs target and provide health IT training opportunities to rural, urban, and minority safety net providers.

 

3/04/2011



Overview of Open Source Tools Health IT and Solutions for the Safety Net Community

This is the second and final webinar in a series that focuses on open source health information technology (IT) tools and solutions for the safety net community. Open Source health IT tools are lower cost alternatives to proprietary systems. The presenters will provide an overview of different types of open source tools, the benefits and challenges of using open source health IT tools, and how these systems can be used, and provide high quality care to meet population health needs. In addition, our lead speaker is Dr. Rob Kolodner, a former National Coordinator of Health IT and currently the Chief Health Informatics Officer for the non-profit organization Open Health Tools, Inc. Dr. Kolodner will present on various open source health IT tools and how they can benefit the safety net community’s health IT needs. The second presenter, Ms. Eliza Gibson will speak about her experience using an open source cloud computing systems in a newly established urban free clinic. Lastly, our third presenter Dr. Amit Acharya will present on the Marshfield Clinic in Wisconsin’s use of an open dental EHR system which is interoperable with its in house developed EHR system.

Presenters Include: Rob Kolodner, M.D., Chief Health Informatics Officer, Open Health Tools, Inc.; Eliza Gibson, LCSW, Executive Director, Clinic by the Bay; Amit Acharya, B.D.S., M.S.,Ph.D., Interim Director, MCRF Biomedical Informatics Core, Marshfield Clinic

 

2/10/2011



Tips on Open Source EHR Systems in the Safety Net Community

This webinar focuses on open source Electronic Health Records (EHR) for the safety net community. Open Source EHRs are systems that are either free or very low cost to implement. The presenters will provide an overview of the types of open source systems, the benefits and challenges of using open source EHRs, and how these systems can be used effectively to meet the Meaningful Use requirements and provide high quality care to meet population health needs. In addition, one speaker will present on how his rural federally qualified health center selected the use of RPMS (a free EHR system which was developed by Indian Health Service) to support its clinical services. A second presenter will talk about his health center’s selection of Worldvista (Based on the Veterans Administration EHR System) and how it supports UDS reporting requirements.

Presentation Materials:

Study and Report on the Availability of Open Source HIT (PPT- 1MB)

Tips on Open Source EHR Systems within the Safety Net Community: A WorldVistA EHR Update (PPT - 6.2 MB)

Begin with the end in mind…key principles in EHR adoption and use (experiences with open health architecture) (PPT - 1 MB)
 

Presenters Include: Jason Goldwater, M.A., M.P.A., Health IT Program Manager, NORC; Matthew King, M.D., VistAdoc,LLC; former Chief Medical Officer of Clinica Adelanta; Sarah Chouinard, M.D., Clinical Lead Community Health Network of West Virginia

 

1/21/2011



Tips on Workflow Analysis during an EHR Implementation

The successful implementation of an EHR system can result in a clinical transformation that significantly impacts a health center’s operations and how patient care is provided. A key component to this success is a focused and deliberate workflow analysis.

This webinar will focus on a variety of important workflow analysis topics specific to health centers and rural hospitals. The presenters are experts in workflow analysis from both rural and urban provider backgrounds within the safety net community. They will discuss how to perform a workflow analysis and key areas that should be addressed during this process. The presentation will also address how a workflow analysis may differ based on the size of the practice, and highlight areas where provider workflow may change as a result of EHR implementation.

Presenters Include: Katie Kerr, MA, Kanabec Hospital, Mora, Minnesota; Rudy Irby, MD, Communicare Health Centers, San Antonio, Texas; Timothy Roark, CPEHR, CPHIT; Richard W. Turner, FACHE; and Jan Wilkerson, RN, CPHQ, Georgia Association for Primary Health Care, Inc.

 

12/9/2010



Overview
of Meaningful Use Stage 1 Quality Measures for the Safety Net Community

In July of 2010, the Center for Medicare and Medicaid Services (CMS) Electronic Health Record (EHR) Incentive Program Final Rule was published. Since the release of the final rule there are many questions that still remain from safety net providers concerning how to become a meaningful user of health information technology (IT) and how to qualify for the CMS Medicare and Medicaid EHR incentives. One area of concern regards the final rule’s Meaningful Use Stage 1 clinical quality measures (CQM). In order to receive the program’s EHR incentives safety net providers participating in the CMS program will be required to capture and report CQMs to demonstrate they are using health IT in a meaningful way. This webinar will bring together experts on Meaningful Use Stage 1 CQMs to answer the safety net community’s questions on this topic. The presenters will cover a variety of aspects on this topic including: an overview of the inpatient and outpatient CQMs and how they pertain to urban and rural safety net providers, as well as the role of the National Quality Forum in endorsing these measures. In addition, the time frame of the webinar will be extended an extra 30 minutes to accommodate participant questions to the presenters.

Presenters Include: Seiji Hayashi, M.D., M.P.H., Chief Medical Officer, HRSA’s Bureau of Primary Healthcare, Thomas Tsang, M.D., M.P.H., Medical Director, Meaningful Use, The Office of the National Coordinator for Health Information Technology, Helen Burstin, M.D., M.P.H., Senior Vice President for Performance Measures of The National. Quality Forum

 

11/12/2010



Introduction
to Regional Extension Centers

As the safety net community strives to become meaningful users of health information technology (IT), one important technical assistance resource available to the safety net community are the Regional Extension Centers (REC). The purpose of the RECs is to furnish assistance, defined as education, outreach, and technical assistance, to help providers in their geographic service areas select, successfully implement, and meaningfully use certified EHR technology to improve the quality and value of health care.

In this month’s webinar HRSA is excited to have three REC presenters that work with the Safety Net Community to present on this topic. These speakers will present on how RECs serve safety net providers such as health centers or critical access hospitals, as well as provide technical assistance to help them become meaningful users of health IT.

Presenters include:Diane Gaddis, President and CEO, Community Health Centers Alliance, Inc and The Center for the Advancement of Health IT; Dan Peterson, Director, Health Information Technology, Wisconsin Primary Health Care Association; Jeff Chungath, CEO and Kim Downs Senior Director of Operations, IFMC in Iowa

 

10/22/2010


Tips for Using EHRs to Improve Quality of Care and Health Outcomes

As HRSA grantees and the safety net community implement electronic health record systems (EHR) one of the most important issues is how to use this health information technology as a tool for improving quality and patient outcomes. The presenters will illustrate and provide tips in how they use their EHRs and patient data from their EHR systems to provide better quality care to their safety net patients. In addition, the presenters will also address how this subject fits within the scope of “Meaningful Use”. This webinar’s presenters listed below are experienced experts who come from a variety of HRSA grantee perspectives within the safety net community including rural and health center leadership roles within this topic area.

Presenters include: Richard Kalish, M.D., MPH, Medical Director, Boston HealthNet; Ray Lavoie, Executive Director, Blackstone Valley Community Health Care, Inc; and Darlene Bainbirdge, D.D. Bainbridge and Associates Inc.

 

 

09/17/2010



Meaningful Use III: Tips for Implementing Meaningful Use in the Safety Community

 

This is the third HRSA Health IT and Quality technical assistance webinar in our series on Meaningful Use and its impact in the safety net population. This webinar builds on the previous Meaningful Use 101 and Meaningful Use Gap Analysis webinars and focuses on how HRSA grantees are implementing Meaningful Use within the safety net community. The presenters will focus on strategies their health facilities utilize for overcoming barriers and successfully becoming meaningful users of health IT. The presenters are seasoned experts who come from a variety of HRSA grantee perspectives within the safety net community including rural and urban clinical roles within this topic area.

Presenters: Dr. Neil Calman, MD, President and Chief Executive Officer, Institute for Family Health, New York, NY, Dr. Joyce Beck, MD, Chief of the Medical Staff, Thayer County Health Services, Hebron, Nebraska, Paul Stabile, P.A., Director of Clinical Care, William F. Ryan Community Health Center New York, NY

 

8/27/2010



Tips for Conducting Meaningful Use Gap Analysis within the Safety Net Community

As HRSA grantees and the safety net community work tirelessly to become Meaningful Users of healthcare information technology (IT), it is important for providers to assess their current health IT capabilities and evaluate where their meaningful use gaps exist. By determining these meaningful use gaps, providers, health centers, and clinics can then determine how to plan and what steps are necessary for them to become meaningful users of health IT and qualify for the Centers for Medicare and Medicaid Services’ Electronic Health Record Incentive Program. The presenters below will provide tips on how HRSA grantees and the safety net community can evaluate and conduct meaningful use gap analysis. The presenters on this webinar come from a health center, rural health center, and health center controlled network and will present on their experiences and tips regarding this topic.

Presenters: Fred Rachman, M.D., The Alliance for Chicago; Terry J. Hill M.P.A., National Rural Health Resource Center; and Andres Gutierrez, Family Health Center of San Diego.

 

7/23/2010



Meaningful Use 101 for the Safety Net Community

For well over a year the healthcare community has been anticipating and trying to prepare for how to become meaningful users of health information technology (HIT) and the electronic health record (EHR) incentive program that rewards this use. The Meaningful Use Rule and the CMS HER Incentive program was authorized under the Health Information Technology for Economic and Clinical Health Act, or the "HITECH Act" established programs under Medicare and Medicaid to provide incentive payments for the "meaningful use" of certified EHR technology. These incentive programs are designed to support providers in this period of Health IT transition and instill the use of EHRs in meaningful ways to help our nation to improve the quality, safety and efficiency of patient health care.

Our presenters will present on two important aspects regarding the “Meaningful Use” Regulation. The first speaker will present on the Office of the National Coordinator for HIT’s Temporary EHR Incentive rule and how safety net providers can adopt, implement, upgrade or demonstrate meaningful use of certified EHR technology. The second speaker from CMS will present on the CMS EHR incentive programs and how the safety net community to comply with the program when it begins in 2012.

Presenters: Ms. Carol Bean from the Office of National Coordinator; Ms. Jessica Kahn and Elizabeth Holland from the Centers of Medicare and Medicaid Services (CMS)

 

 

7/09/2010

Successful Strategies for Integrating EHRs and Practice Management Systems

As HRSA grantees and the safety net community implement electronic health record systems (EHR), one of the most important issues is how an EHR implementation will affect your practice management system (PMS). A health center cannot truly be successful with their EHR system unless they have a solid PMS that feeds into many functions essential to running a health center. A PMS enables a health center to effectively address their financial, administrative, clinical, and regulatory needs, just as an EHR is a tool for helping clinicians provide high quality healthcare to their patients. The presenters in this webinar will provide tips and examples from their health centers on how to successfully integrate and overcome obstacles when incorporating your PMS system during your EHR implementation.

Presenters: Bob Kohl Maine Primary Care Association; David Selig Community Care Network of Virginia; Michele Russell Health Choice Network.

 

 

6/18/2010

ONC Programs and Their Effect on the Safety Net Community

The American Recovery and Reinvestment Act (ARRA) authorized the creation and Federal funding of many important health information technology (HIT) programs. Currently, the Office of the National Coordinator for Healthcare Information Technology (ONC), directed by Dr. David Blumenthal is responsible for the coordination of many of these programs including the Regional Extensions Centers, the State Health Information Exchanges, and workforce and education training grant programs. These HIT programs provide Federal support and funding for new and existing healthcare providers and networks to help them and the healthcare community become meaningful users of electronic health records and HIT. These ONC grant programs and presenters include: The Regional Extension Center Programs; The State Health Information Exchanges (HIE) Programs; and Workforce and Education Development Programs.

Presenters: Matt Kendal, the Office Provider Support and Adoption; Kerry Branick, Public Health Analyst, Office of State & Community Programs; and Chitra Moha the Director, Community College Workforce Division, Office of Provider Adoption Support

 

 

5/21/2010

Tips for Customizing your EHR System

As HRSA grantees and the safety net community implement electronic health record systems (EHR), one of the most important issues is how an EHR implementation will affect your practice management system (PMS). A health center cannot truly be successful with their EHR system unless they have a solid PMS that feeds into many functions essential to running a health center. A PMS enables a health center to effectively address their financial, administrative, clinical, and regulatory needs, just as an EHR is a tool for helping clinicians provide high quality healthcare to their patients. The presenters in this webinar will provide tips and examples from their health centers on how to successfully integrate and overcome obstacles when incorporating your PMS system during your EHR implementation.

Presenters: Ms. Susan Chauvie, Chief Executive Director Our Community Health Information Network (OCHIN), Portland, Oregon; Mr. Roy O. La Croix and and staff, Executive Director, PTSO of Washington State; Mr. Joe M. Dawsey and staff, Chief Executive Officer, Coastal Family Health Center, Biloxi, Mississippi

 

 

4/23/2010

Tips for Minimizing Loss of Productivity during an Electronic Health Record Implementation

An electronic health record (EHR) implementation provides a health center and its staff the hope of attaining greater efficiency and providing higher quality care. While an EHR system places these goals within a health center’s reach, it is important that during an EHR implementation that your health center maintains its productivity. An EHR implementation has a considerable effect on a health center’s culture, staff, and quality of care that must be taken into considerations in order to maintain productivity and continue to provide high quality patient services. This webinar convenes experts from safety net community that will present tips and guidance in how to confront these challenges during your EHR implementation.

Presenters: Sallieann Alborn; Community Health Integrated Partnerships Inc. of Maryland; Dr. Fred Rachman Alliance in Chicago of Illinois; Kathie Powell Petaluma Health Center.

 



 

3/26/2010Key Consideration when considering an Electronic Health Record Implementation

Presenters: Will Gaud and D.A. Kavka & team.

 



 

1/15/2010EHR Clinical UDS Reporting

Presenters: Jeff Weinfeld, Will Gaud, Suma Nair and Duane Kavka.

 



 

11/20/2009E-Prescribing

Presenters: for this teleconference were Adil Moiduddi, Stacy Allard & Brian Wagner.

 



 

9/25/2009HIT Investments: Infrastructure, Building and Renovation Issues

Presenters: Dr. Dave Ross and Dr. Winfred Wu.

 



 

8/21/2009Public Health Informatics

Presenters: Dr. Dave Ross and Dr. Winfred Wu.

 



 

7/31/2009Disaster Recovery Plans for HIT - Why is it Important

Presenters: Will Gaud, Diane Gaddis and Doug Smith.

 



 

5/29/2009Vertical Networks and Sustainability

Presenters: John A. Winenger, Keith Williams and Ron Sconyers.

 



 

4/17/2009Personal Health Records

Presenters: Greg L. Wolverton, Dr. James Kahn and Kathy Ficco.

 



 

3/20/2009Budgeting for HIT

Presenters: Matthew Grob, Joe M. Dawsey and Chuck Clark.

 



 

6/13/2008Success Stories and Lessons Learned

Presenters: Rick Silverberg, Steve Weinman, Dr Jerry Williamson and Diane Gaddis