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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Resources and Services Administration

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Quality Improvement Tools & Resources

HRSA Clinical Quality & Performance Measures Toolkit
HRSA recognizes the need for a toolkit of objective educational tools and resources to assist an organization in its quality improvement (QI) efforts. The HRSA Quality Toolkit is equipped with proven strategies and techniques to effectively support an organization's new or existing QI program. The toolkit's wide range of practical, convenient, and useful tools are used for implementing data collection and performance measurement techniques, and the organizations that integrated their use into QI programs effectively improved their deliveries of care. These resources are adaptable and may be used to facilitate the implementation of a new QI program or fine tune an existing one.”

Operating a Health Center: Quality Improvement
A list of technical assistance resources for health centers conducting quality improvement.

Corporate Responsibility and Health Care Quality: A Resource for Health Care Boards of Directors A United States Department of Health and Human Services’ Office of Inspector General resource which seeks to assist directors of health care organizations in carrying out their important oversight responsibilities in the current challenging health care environment.

Physician Quality Reporting Initiative (PQRI)Tool Kit
A Centers for Medicare & Medicaid Services tool Kit developed for the Physician Quality Reporting Initiative (PQRI) to assist eligible professionals with successful reporting. This toolkit consists of some existing educational resources plus new measure-specific worksheets designed to walk the user step-by-step through reporting for each measure.

AHRQ State Snapshots
Provides state-specific health care quality information including strengths, weaknesses, and opportunities for improvement. The goal is to help State officials and their public- and private-sector partners better understand health care quality and disparities in their State.

Advances in Patient Safety: From Research to Implementation An Agency for Healthcare Research and Quality resource which describes what federally funded programs have accomplished in understanding medical errors and implementing programs to improve patient safety over the last five years.

AHRQ Patient Safety Network (PSNet) 
An Agency for Healthcare Research and Quality resource which includes an annotated compilation of the most recent and important news, research, tools, and conferences in patient safety.

Translating Recommendations Into Reality: Community Voices 
A Centers for Disease Control and Prevention resource which examines the importance of integrating voices from all communities, including those with mixed incomes, differing races and ethnicities, and diverse cultures.

Patient Safety Tools: Improving Safety at the Point of Care
An Agency for Healthcare Research and Quality resource which includes toolkits produced for a variety of evidence-based tools, including training materials, medication guides and checklists that are easily adapted to other institutions and care settings. The tools were developed in the field and are designed to be implemented by multidisciplinary users.

Hospital Survey on Patient Safety Culture 
An Agency for Healthcare Research and Quality resource which assesses the safety culture of a hospital as a whole, or for specific units within hospitals, as well as to track changes in patient safety over time and evaluate the impact of patient safety interventions.

Community Quality Collaboratives 
An AHRQ resource which describes Community-based multistakeholder collaboratives which are on the forefront of implementing cutting-edge ways to transform health care at the local level.

Report to Congress: National Strategyfor Quality Improvement in Health Care 
The National Quality Strategy promotes quality health care in which the needs of patients, families, and communities guide the actions of all those who deliver and pay for care. This report incorporates the evidence-based results of the latest research and scientific advances in clinical medicine, public health, and health care delivery.

E-Prescribing and Medication Management 
The above links to presentation slides, a transcript, and a WebEx recording of an Agency for Healthcare Research and Quality on the role of health information technology in medication management, from prescribing to adherence.

Critical Access Hospital Year 5 Hospital Compare Participation and Quality Measure Results (March 2010) Go to exit disclaimer.
This report examines 2008 participation and quality measure results for Critical Access Hospitals (CAHs) in the Centers for Medicare and Medicaid Services (CMS) Hospital Compare public reporting database for hospital quality measures.

Medicare Beneficiary Quality Improvement Project (MBQIP) Go to exit disclaimer.
The goal of the Flex Medicare Beneficiary Quality Improvement Project (MBQIP) is to improve rural quality care access for Medicare beneficiaries served by critical access hospitals (CAHs). These resources address the challenges of defining and reporting rural-relevant quality measurements and adopting proven clinical delivery models that drive quality and performance-based value. They also provide an overview of the goals, expectations, and measures for MBQIP.

Agency for Healthcare Research and Quality (AHRQ) Quality Indicators 
Measures of health care quality that make use of readily available hospital inpatient administrative data.

Transforming Hospitals: Designing for Safety and Quality
An AHRQ resource which provides evidence to help hospital officials and architects design safer, high quality hospitals.

Transforming Hospitals: Designing for Safety and Quality 
An AHRQ resource which explains the need for increased information transparency about hospital performance, and reimbursement linked to performance, improving health care environments may be critical to a hospital's survival.